Warranty & Guarantee
Warranty & Guarantee
Our commitment to quality, authenticity, and customer satisfaction at SlabNation.
Our Guarantee
At SlabNation, we stand behind the authenticity and quality of every product we sell. We guarantee that all items purchased from SlabNation.shop are genuine, sealed (where applicable), and sourced through trusted supply channels.
✔ Authentic hobby box and trading card products
✔ Secure packaging for safe delivery
✔ Quality inspection before shipping
✔ Customer support for all order issues
What Our Guarantee Covers
- Items received damaged during shipping.
- Incorrect products shipped by mistake.
- Sealed products that do not match the order listing.
- Lost shipments confirmed by carrier investigation.
In eligible cases, we may offer a replacement, refund, or store credit depending on product availability and situation review.
What Is Not Covered
- Normal variation in trading card pulls or pack contents (randomized products).
- Buyer’s remorse or change of mind after opening sealed products.
- Damage caused after delivery due to improper handling or storage.
- Items not purchased directly from SlabNation.shop.
Authenticity Guarantee
We guarantee that every product sold on SlabNation is 100% authentic and sourced from legitimate distributors. We do not sell counterfeit, replica, or unauthorized products.
If any item is ever proven to be inauthentic, we will provide a full investigation and appropriate resolution, including a refund.
Important Hobby Notice
Trading card hobby boxes and sealed packs contain randomized contents. As such, we do not guarantee specific cards, values, or outcomes from any sealed product.
This randomness is part of the collectible hobby experience and is not considered a defect or warranty issue.
How to Make a Claim
- Contact our support team at contactsupport@SlabNation.shop
- Provide your order number and issue details
- Include photos or videos if applicable
- Wait for review and resolution instructions from our team
Possible Resolutions
- Replacement of the item (if available)
- Full or partial refund
- Store credit for future purchases
Final Note
Our goal is to ensure every customer feels confident shopping with SlabNation. We are committed to fair resolutions and maintaining trust within the collector community.
Contact Us
If you have any questions regarding our warranty or guarantee policy, please reach out.
SlabNation
Website: SlabNation.shop
Email: contactsupport@SlabNation.shop
Address: 1239 NE Kane Dr, Gresham, OR 97030, United States